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HR METRICS AND THEIR ROLE IN THE IMPROVEMENT OF THE ORGANIZATIONAL PERFORMANCE

AUTHORS:
Anisha Kumari Singh
Mentor
Dr. Shweta Patel
Affiliation
Amity Business School, Amity University Chhattisgarh
DOI: 10.55041/ijsmt.v2i2.055
CC BY 4.0 License:
This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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Abstract
This study explores the strategic role of HR metrics in talent management, focusing on their impact on employee engagement, training effectiveness, and organizational performance. It highlights how aligning HR metrics with business objectives enhances decision-making in recruitment, retention, and workforce planning. The research demonstrates the value of data in assessing engagement, measuring training outcomes, and predicting performance through key indicators like turnover and cost-per-hire. Ultimately, it underscores the importance of HR analytics in fostering a data-driven, high-performance organizational culture.
Keywords
HR Metrics Talent Management Employee engagement training and development organizational performance .
Article Information
PUBLICATION DETAILS
Review Type:
0
License:
CC BY-NC 4.0
Volume/Issue:
Volume Volume 10, Issue 01
Review Rounds:
2
Article Type:
Research Article
Publication Date:
Feb 19 2026
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Singh, A. K. (2026). HR Metrics and their Role in the Improvement of the Organizational Performance. International Journal of Science, Strategic Management and Technology, Volume 10(01). https://doi.org/10.55041/ijsmt.v2i2.055

Singh, Anisha. "HR Metrics and their Role in the Improvement of the Organizational Performance." International Journal of Science, Strategic Management and Technology, vol. Volume 10, no. 01, 2026, pp. . doi:https://doi.org/10.55041/ijsmt.v2i2.055.

Singh, Anisha. "HR Metrics and their Role in the Improvement of the Organizational Performance." International Journal of Science, Strategic Management and Technology Volume 10, no. 01 (2026). https://doi.org/https://doi.org/10.55041/ijsmt.v2i2.055.

References

  1. Marler, J. H., & Boudreau, J. W. (2017). An evidence-based review of HR analytics. The International Journal of Human Resource Management, 28(1), 3–26.

  2. Lawler III, E. E., Levenson, A., & Boudreau, J. W. (2004). HR metrics and analytics–uses and impacts. Human Resource Planning Journal, 27(4), 27–35.

  3. Wang, G., Gunasekaran, A., Ngai, E. W. T., & Papadopoulos, T. (2016). Big data analytics in logistics and supply chain management: Certain investigations for research and applications. International Journal of Production Economics, 176, 98–110.

  4. Perifanis, N.-A., & Kitsios, F. (2023). Investigating the influence of artificial intelligence on business value in the digital era of strategy: A literature review. Information, 14(2), 85.

  5. Melville, N., Kraemer, K., & Gurbaxani, V. (2004). Information technology and organizational performance: An integrative model of IT business value. MIS Quarterly, 28(2), 283–322.

  6. Tarique, I., & Schuler, R. S. (2010). Global talent management: Literature review, integrative framework, and suggestions for further research. Journal of World Business, 45(2), 122–133.

  7. AlEssa, H. S., & Durugbo, C. M. (2022). Systematic review of innovative work behavior concepts and contributions. Management Review Quarterly, 72(4), 1171–1208.

  8. Järvinen, J., & Karjaluoto, H. (2015). The use of Web analytics for digital marketing performance measurement. Industrial Marketing Management, 50, 117–127.

  9. Abidi, H., De Leeuw, S., & Klumpp, M. (2014). Humanitarian supply chain performance management: A systematic literature review. Supply Chain Management: An International Journal, 19(5/6), 592–608.

  10. Akdere, M., & Egan, T. (2020). Transformational leadership and human resource development: Linking employee learning, job satisfaction, and organizational performance. Human Resource Development Quarterly,

  11. Kommera, H. K. R. (2015). The evolution of HCM tools: Enhancing employee engagement and productivity. NeuroQuantology, 13(1), 187–195.

  12. Albertini, E. (2013). Does environmental management improve financial performance? A meta-analytical review. Organization & Environment, 26(4), 431–457.

Ethics and Compliance
✓ All ethical standards met
This article has undergone plagiarism screening and double-blind peer review. Editorial policies have been followed. Authors retain copyright under CC BY-NC 4.0 license. The research complies with ethical standards and institutional guidelines.
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