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International Journal of Science, Strategic Management and Technology

An International, Peer-Reviewed, Open Access Scholarly Journal Indexed in recognized academic databases · DOI via Crossref The journal adheres to established scholarly publishing, peer-review, and research ethics guidelines set by the UGC

ISSN: 3108-1762 (Online)
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NAVIGATING THE DIGITAL REALM: CONCEPTS, CHALLENGES, AND ETHICAL FRAMEWORKS FOR MODERN DIGITAL CIVILITY

AUTHORS:
Rupali Khurana
Mentor
Swarnim Chaudhary
Affiliation
CC BY 4.0 License:
This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Abstract

The exponential growth of social media has transformed human interaction, providing unparalleled opportunities for communication, connection, and community formation. However, in addition to their advantages, social media platforms have also emerged as breeding grounds for disinformation, division, hate speech, and diminishing norms of digital civility. This chapter examines the intricate relationship between social media and civic responsibility, positioning digital civility as a contemporary extension of conventional civic norms. The text examines the psychological, sociological, and technological determinants that shape online behavior, encompassing anonymity, echo chambers, algorithmic biases, and performative activism. This chapter utilizes interdisciplinary research from communication studies, psychology, sociology, and digital ethics to analyze the origins and consequences of online incivility, highlighting its spillover effects into offline social and civic life. Strategies to promote digital civility such as digital literacy, ethical platform design, community standards, and regulatory interventions—are examined, emphasizing the need to balance free expression with harm mitigation. This chapter contends that digital civility transcends conventional etiquette, serving as a fundamental component of democratic society and civic responsibility in the digital era. To restore "the forgotten code" of civic responsibility, individuals, institutions, and governments must unite to transform the digital commons into environments that foster respect, empathy, and constructive discourse.

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Khurana, R. (2026). Navigating the Digital Realm: Concepts, Challenges, and Ethical Frameworks for Modern Digital Civility. International Journal of Science, Strategic Management and Technology, 02(04). https://doi.org/10.55041/ijsmt.v2i4.066

Khurana, Rupali. "Navigating the Digital Realm: Concepts, Challenges, and Ethical Frameworks for Modern Digital Civility." International Journal of Science, Strategic Management and Technology, vol. 02, no. 04, 2026, pp. . doi:https://doi.org/10.55041/ijsmt.v2i4.066.

Khurana, Rupali. "Navigating the Digital Realm: Concepts, Challenges, and Ethical Frameworks for Modern Digital Civility." International Journal of Science, Strategic Management and Technology 02, no. 04 (2026). https://doi.org/https://doi.org/10.55041/ijsmt.v2i4.066.

References
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This article has undergone plagiarism screening and double-blind peer review. Editorial policies have been followed. Authors retain copyright under CC BY-NC 4.0 license. The research complies with ethical standards and institutional guidelines.
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