LOCALMATE: A Mobile-Based Smart Billing and Customer Management System for Retail Businesses

Vishwakarma, Ansh; Pal, Rahul; Jha, Shree Raj

doi:https://doi.org/10.55041/ijsmt.v2i5.044

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LOCALMATE: A MOBILE-BASED SMART BILLING AND CUSTOMER MANAGEMENT SYSTEM FOR RETAIL BUSINESSES

AUTHORS:

Ansh Vishwakarma

Rahul Pal

Shree Raj Jha

Mentor

Sweta Kriplani

Affiliation

Department of Computer Science & Engineering,Shri Ram Institute of Technology, RGPV,Jabalpur, Madhya Pradesh, India

DOI: 10.55041/ijsmt.v2i5.044

CC BY 4.0 License:

This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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Abstract

Small retail businesses often rely on manual bookkeeping practices for billing, customer credit tracking (Udhar/Jama), and record management. These traditional methods are prone to calculation errors, lack transparency, and make financial monitoring inefficient. Although several digital solutions exist, many are either limited to basic ledger management or provide complex accounting features that are difficult for small shopkeepers to adopt. This paper presents Localmate, a mobile-based smart billing and customer management system designed specifically for small retail businesses. The proposed application integrates bill generation, customer record management, credit tracking, and a real-time business dashboard within a single lightweight mobile platform. The system enables digital bill sharing in image and PDF formats and supports wireless printing through connected devices. An offline-first design approach is adopted to ensure usability in areas with limited or inconsistent internet connectivity. By simplifying daily business operations and reducing dependence on manual processes, the proposed system aims to improve financial accuracy, enhance customer management, and accelerate the digital transformation of small retail enterprises.

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This article has undergone plagiarism screening and double-blind peer review. Editorial policies have been followed. Authors retain copyright under CC BY-NC 4.0 license. The research complies with ethical standards and institutional guidelines.

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