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International Journal of Science, Strategic Management and Technology

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ISSN: 3108-1762 (Online)
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PREDICTIVE ANALYTICS USING ARTIFICIAL INTELLIGENCE IN MARKETING

AUTHORS:
Khushi Mavi
Mentor
Dr. Nirmesh Sharma
Affiliation
Department of Business Studies Institution: Quantum University, Roorkee
CC BY 4.0 License:
This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Abstract

This research paper examines the operational implementation, algorithmic mechanics, and strategic parameters of Predictive Analytics driven by Artificial Intelligence (AI) within contemporary marketing structures. While traditional marketing methodologies rely on descriptive, historical data tracking to review past performance, modern predictive analytics platforms utilize machine learning, deep neural networks, and statistical modeling to anticipate future consumer behaviors and market trends. Utilizing a mixed-methods research design with purposive sampling ($N = 60$), this study collects primary empirical data from digital marketing strategists and data analysts to evaluate the performance efficiency of predictive engines across core marketing metrics. The empirical findings indicate that predictive AI models deliver exceptional value in optimizing Customer Lifetime Value (CLV) calculations, forecasting demand variations, and minimizing customer churn through proactive automated interventions. However, the study identifies significant implementation barriers, including deep data fragmentation, high enterprise processing costs, and a severe shortage of specialized data literacy within traditional creative marketing frameworks. The paper concludes that the successful future scope of predictive analytics over the next decade relies on transitioning toward automated real-time behavioral forecasting and privacy-first data infrastructures, requiring structural updates in corporate data strategies and undergraduate management curriculums.

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Mavi, K. (2026). Predictive Analytics using Artificial Intelligence in Marketing. International Journal of Science, Strategic Management and Technology, 02(6). https://doi.org/10.55041/ijsmt.v2i6.092

Mavi, Khushi. "Predictive Analytics using Artificial Intelligence in Marketing." International Journal of Science, Strategic Management and Technology, vol. 02, no. 6, 2026, pp. . doi:https://doi.org/10.55041/ijsmt.v2i6.092.

Mavi, Khushi. "Predictive Analytics using Artificial Intelligence in Marketing." International Journal of Science, Strategic Management and Technology 02, no. 6 (2026). https://doi.org/https://doi.org/10.55041/ijsmt.v2i6.092.

References
1.Agrawal, A., Gans, J., & Goldfarb, A. (2018). Prediction Machines: The Simple Economics of Artificial Intelligence. Harvard Business Press.

2.Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-340.

3.Gartner Research. (2025). Predictive Modeling and Machine Learning Adoption Trends in Enterprise Commerce. Gartner IT Symposium.

4.Kotler, P., & Keller, K. L. (2021). Marketing Management (16th ed.). Pearson Education.

5.McKinsey & Company. (2024). The Analytics Edge: How Predictive AI Reshapes Retention and Customer Lifetime Value. McKinsey Global Institute.

6.Rogers, E. M. (2003). Diffusion of Innovations (5th ed.). Free Press.
Ethics and Compliance
✓ All ethical standards met
This article has undergone plagiarism screening and double-blind peer review. Editorial policies have been followed. Authors retain copyright under CC BY-NC 4.0 license. The research complies with ethical standards and institutional guidelines.
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