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International Journal of Science, Strategic Management and Technology

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DIGITAL PAYMENTS AND RISK IN E-COMMERCE: A SYSTEMATIC BIBLIOMETRIC REVIEW AND FUTURE RESEARCH AGENDA

AUTHORS:
Suhani Garg
Sumukh Nakashe
Tanishka Khatri
Thea Khan
Mentor
Dr Richa Kalpesh Saxena
Affiliation
Marketing & Operations, NMIMS, Anil Surendra Modi School of Commerce, Mumbai Campus, India
CC BY 4.0 License:
This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Abstract
This study presents a systematic, bibliometric review of research on digital payments and risk in e-commerce. Following the PRISMA protocol and the four-step bibliometric procedure of Donthu et al. (2021), data were retrieved from Elsevier’s Scopus database on 16 September 2026 using the search string “Digital Payments AND Risk”, and 805 peer-reviewed journal articles and reviews published between 2016 and 2026 were analysed in Biblioshiny. The literature is young and expanding rapidly, with an annual growth rate of 40.38%, yet it remains concentrated in a small set of journals and countries, notably China and India. Thematic mapping and keyword co-occurrence analysis show blockchain, electronic money and risk assessment as the best-developed themes, while fintech, digital payments, financial inclusion, cryptocurrency and central bank digital currency remain weakly developed and peripheral. Research on payment infrastructure and fraud and research on consumer adoption and trust continue to develop in parallel. The paper proposes a future research agenda, structured around the 5W1H framework, that targets neglected users, the e-commerce checkout, under-represented markets, longitudinal designs and integrated models linking safeguards with consumer trust.

 
Keywords
Digital Payments; Risk; E-Commerce; Bibliometric Analysis; FinTech.
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Garg, S., Nakashe, S., Khatri, T. & Khan, T. (2026). Digital Payments and Risk in E-Commerce: A Systematic Bibliometric Review and Future Research Agenda. International Journal of Science, Strategic Management and Technology, 02(10), 1-9. https://doi.org/10.55041/ijsmt.v2i10.090

Garg, Suhani, et al.. "Digital Payments and Risk in E-Commerce: A Systematic Bibliometric Review and Future Research Agenda." International Journal of Science, Strategic Management and Technology, vol. 02, no. 10, 2026, pp. 1-9. doi:https://doi.org/10.55041/ijsmt.v2i10.090.

Garg, Suhani,Sumukh Nakashe,Tanishka Khatri, and Thea Khan. "Digital Payments and Risk in E-Commerce: A Systematic Bibliometric Review and Future Research Agenda." International Journal of Science, Strategic Management and Technology 02, no. 10 (2026): 1-9. https://doi.org/https://doi.org/10.55041/ijsmt.v2i10.090.

References

  • Abdallah, A., Maarof, M. A., & Zainal, A. (2016). Fraud detection system: A Journal of Network and Computer Applications, 68, 90–113.

  • Alalwan, A., Dwivedi, Y. K., & Rana, N. P. (2017). Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust. International Journal of Information Management, 37(3), 99–110.

  • Al-Dmour, A., Al-Dmour, H., Al-Barghuthi, R., Al-Dmour, R., & Alshurideh, M. T. (2020). Factors influencing the adoption of e-payment during pandemic outbreak (COVID-19): Empirical evidence. In M. Alshurideh, A. E. Hassanien, & Masa'deh (Eds.), The effect of coronavirus disease (COVID-19) on business intelligence. Springer.

  • Aljaloudi, O., & Jaradat, H. (2025). Digital payments and mobile wallets in Jordan: A systematic literature review. Al-Zaytoonah Journal of Business, 1(1).

  • Alkhowaiter, A. (2020). Digital payment and banking adoption research in Gulf countries: A systematic literature review.International Journal of Information Management, 53, 102102. https://doi.org/10.1016/j.ijinfomgt.2020.102102

  • Al-Qudah, A., Al-Okaily, M., Alqudah, G., & Ghazlat, A. (2022). Mobile payment adoption in the time of the COVID-19 pandemic. Electronic Commerce Research. https://doi.org/10.1007/s10660-022-09577-1

  • Aria, , & Cuccurullo, C. (2017). bibliometrix: An R-tool for comprehensive science mapping analysis. Journal of Informetrics, 11(4), 959–975.

  • Auer, , Cornelli, G., & Frost, J. (2020). Rise of the central bank digital currencies: Drivers, approaches and technologies (BIS Working Papers No. 880). Bank for International Settlements.

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Ethics and Compliance
✓ All ethical standards met
This article has undergone plagiarism screening and double-blind peer review. Editorial policies have been followed. Authors retain copyright under CC BY-NC 4.0 license. The research complies with ethical standards and institutional guidelines.
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