IJSMT Journal

International Journal of Science, Strategic Management and Technology

An International, Peer-Reviewed, Open Access Scholarly Journal Indexed in recognized academic databases · DOI via Crossref The journal adheres to established scholarly publishing, peer-review, and research ethics guidelines set by the UGC

ISSN: 3108-1762 (Online)
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IMPACT OF INFORMATION TECHNOLOGY ON LIBRARY USER SERVICES

AUTHORS:
Sujay Kumar Das
Mentor
Affiliation
CC BY 4.0 License:
This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Abstract

The rapid advancement of Information Technology (IT) has fundamentally transformed library user services, shifting them from traditional, print-based, and location-bound systems to dynamic, digital, and user-centric environments. This paper explores the comprehensive impact of IT on library services, emphasizing how technological innovations have enhanced accessibility, efficiency, and user engagement. Key technologies such as Online Public Access Catalogues (OPACs), integrated library management systems, digital libraries, institutional repositories, cloud computing, and mobile applications have revolutionized the way libraries operate and deliver services.


The study examines the evolution of traditional services—including circulation, reference, Current Awareness Services (CAS), and Selective Dissemination of Information (SDI)—into automated and digital formats. It also highlights the emergence of virtual reference services, resource sharing networks, and personalized information delivery systems enabled by data analytics and artificial intelligence

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Das, S. K. (2026). Impact of Information Technology on Library user Services. International Journal of Science, Strategic Management and Technology, 02(04). https://doi.org/10.55041/ijsmt.v2i4.320

Das, Sujay. "Impact of Information Technology on Library user Services." International Journal of Science, Strategic Management and Technology, vol. 02, no. 04, 2026, pp. . doi:https://doi.org/10.55041/ijsmt.v2i4.320.

Das, Sujay. "Impact of Information Technology on Library user Services." International Journal of Science, Strategic Management and Technology 02, no. 04 (2026). https://doi.org/https://doi.org/10.55041/ijsmt.v2i4.320.

References
1.Borgman, C. L. (2000). From Gutenberg to the global information infrastructure. MIT Press.

2.Breeding, M. (2015). Library technology guides. ALA TechSource.

3.Chowdhury, G. G., & Chowdhury, S. (2003). Introduction to digital libraries. Facet Publishing.

4.Corrall, S. (2012). Roles and responsibilities for data management. LIBER Quarterly, 22(2), 105–125.

5.Dasgupta, A. (2009). Digital libraries: Theory and practice. Pearson.

6.Gorman, M. (2003). The enduring library. ALA Editions.

7.Lynch, C. (2003). Institutional repositories. ARL Report, 226, 1–7.

8.Mishra, R. (2016). Role of ICT in libraries. International Journal of Library Science, 5(3), 45–52.

9.Ranganathan, S. R. (1931). The five laws of library science. Madras Library Association.

10.Rowley, J. (2007). The wisdom hierarchy. Journal of Information Science, 33(2), 163–180.
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✓ All ethical standards met
This article has undergone plagiarism screening and double-blind peer review. Editorial policies have been followed. Authors retain copyright under CC BY-NC 4.0 license. The research complies with ethical standards and institutional guidelines.
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