IJSMT Journal

International Journal of Science, Strategic Management and Technology

An International, Peer-Reviewed, Open Access Scholarly Journal Indexed in recognized academic databases · DOI via Crossref The journal adheres to established scholarly publishing, peer-review, and research ethics guidelines set by the UGC

ISSN: 3108-1762 (Online)
webp (1)

Plagiarism Passed
Peer reviewed
Open Access

THE IMPACT OF ARTIFICIAL INTELLIGENCE ON DIGITAL MARKETING PERFORMANCE: EVIDENCE FROM EMERGING MARKETS

AUTHORS:
M. Kalyanasundaram
P.Madanraj
Mentor
Dr. C A Anuradha
Affiliation
Department of Commerce PA & IT, Sankara College of Science and Commerce, Autonomous, Coimbatore
CC BY 4.0 License:
This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Abstract

This study examines the impact of Artificial Intelligence (AI) on digital marketing performance in emerging markets. As businesses increasingly adopt AI-driven technologies such as predictive analytics, automation tools, and personalized recommendation systems, understanding their influence on marketing outcomes has become essential. The study aims to evaluate the level of AI adoption, assess its effect on digital marketing performance, examine the role of AI-driven personalization on customer behavior, and identify challenges affecting AI implementation in emerging markets. A quantitative research approach was adopted, and data were collected through structured questionnaires distributed to marketing professionals and business organizations. Reliability analysis using Cronbach’s Alpha confirmed that all measurement scales were internally consistent, exceeding the recommended threshold of 0.70. Descriptive and inferential statistical analyses were conducted to test the study objectives. The findings reveal that AI adoption has a significant positive impact on digital marketing performance, particularly in enhancing customer engagement, improving targeting accuracy, and increasing return on investment. Additionally, AI-driven personalization was found to positively influence customer satisfaction and purchase intentions. However, challenges such as limited technological infrastructure, high implementation costs, and skill gaps remain barriers to effective AI utilization in emerging markets. The study concludes that Artificial Intelligence serves as a strategic tool for improving digital marketing performance in emerging economies and recommends increased investment in AI capabilities to achieve competitive advantage.

Keywords
AI Digital Marketing Performance AI Adoption Customer Engagement Emerging Markets Personalization Marketing Analytics
Article Metrics
Article Views
23
PDF Downloads
0
HOW TO CITE
APA

MLA

Chicago

Copy

Kalyanasundaram, M. & P.Madanraj, (2026). The Impact of Artificial Intelligence on Digital Marketing Performance: Evidence from Emerging Markets. International Journal of Science, Strategic Management and Technology, 02(03). https://doi.org/10.55041/ijsmt.v2i3.056

Kalyanasundaram, M., and P.Madanraj. "The Impact of Artificial Intelligence on Digital Marketing Performance: Evidence from Emerging Markets." International Journal of Science, Strategic Management and Technology, vol. 02, no. 03, 2026, pp. . doi:https://doi.org/10.55041/ijsmt.v2i3.056.

Kalyanasundaram, M., and P.Madanraj. "The Impact of Artificial Intelligence on Digital Marketing Performance: Evidence from Emerging Markets." International Journal of Science, Strategic Management and Technology 02, no. 03 (2026). https://doi.org/https://doi.org/10.55041/ijsmt.v2i3.056.

References

  1. Deku, W. A., Wang, J., & Preko, A. K. (2024). Digital marketing and small and medium-sized enterprises’ business performance in emerging markets,  Asia Pacific Journal of Innovation and Entrepreneurship, 18(3), 251-269.

  2. Moctezuma, N. P. B., & Rajagopal. (2016). Role of digital marketing in driving business performance in emerging markets: an analytical framework. International Journal of Business Forecasting and Marketing Intelligence, 2(4), 291-314.

  3. Goldman, S. P., van Herk, H., Verhagen, T., & Weltevreden, J. W. (2021). Strategic orientations and digital marketing tactics in cross-border e-commerce: Comparing developed and emerging markets, International small business journal, 39(4), 350-371.

  4. Spilotro, C., Secundo, G., & Del Vecchio, P. (2025)  Discovering the impact of emerging technologies on SMEs’ digital marketing strategies: a conceptual framework, International Marketing Review, 42(4), 666-697.

  5. Chinakidzwa, M., & Phiri, M. (2020). Impact of digital marketing capabilities on market performance of small to medium enterprise agro-processors in Harare, Zimbabwe, Business: Theory and Practice, 21(2), 746-757.

Ethics and Compliance
✓ All ethical standards met
This article has undergone plagiarism screening and double-blind peer review. Editorial policies have been followed. Authors retain copyright under CC BY-NC 4.0 license. The research complies with ethical standards and institutional guidelines.
Indexed In
Similar Articles
Green Synthesis of Nanoparticles Using Plant Extract and Their Pharmacological Screening
string(17) "Sneha P. Kulkarni" Kulkarni, S. P.et al.
(2026)
DOI: 10.55041/ijsmt.v2i1.005
Empowering Learning Through Language: NEP 2020’s Vision for Multilingual and Mother Tongue Education
string(15) "Biswajit Sarkar" Sarkar, B.
(2026)
DOI: 10.55041/ijsmt.v2i3.014
Laboratory Management Systems: Documentation and Quality Practices for Engineering Institutions
string(12) "Dwarakeesh S" S, D.
(2026)
DOI: 10.55041/ijsmt.v2i3.043
Scroll to Top