The study examines the challenges faced in bulk hiring and recruitment practices in the Business Process Outsourcing (BPO) sector with special reference to Hexaware Technologies. Bulk hiring has become an essential recruitment strategy for organizations that require a large workforce within a short period. However, organizations face several challenges such as candidate dropouts, high attrition rates, skill mismatches, recruitment delays, and maintaining candidate engagement throughout the hiring process.

The study aims to analyze these challenges and evaluate the effectiveness of recruitment practices adopted by BPO organizations. Primary data were collected from 150 respondents through a structured questionnaire using simple random sampling. Percentage analysis and Chi-square analysis were used to interpret the data. The findings reveal that candidate experience, recruitment communication, and recruiter effectiveness significantly influence hiring outcomes. The study concludes that strategic recruitment practices, enhanced candidate engagement, and effective communication can improve bulk hiring efficiency and reduce attrition