IJSMT Journal

International Journal of Science, Strategic Management and Technology

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ISSN: 3108-1762 (Online)
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DIGITAL HUMAN RESOURCE MANAGEMENT PRACTICES IN BANKING SECTOR: GENDER PERSPECTIVE

AUTHORS:
Dr. B. HARIPRABHU DHAKAL
Dr. P. CHINNADURAI
Dr. C. VELAUDHAM
Mentor
Affiliation
Dept. of Business Administration Annamalai University Annamalai Nagar-608002
CC BY 4.0 License:
This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Abstract
This study examines gender differences in perceptions of DHRMP among employees in the banking sector. The analysis focuses on five dimensions of DHRMP, namely E-Recruitment and Selection, Digital Training and Development, E-Performance Appraisal, Employee Self-Service Systems, and Digital Communication and Engagement. Data were collected from 75 banking employees, comprising 52 male and 23 female respondents. Independent sample t-test results reveal statistically significant gender differences across all dimensions of DHRMP. Female employees reported higher mean scores than male employees in E-Recruitment and Selection (M = 4.67, SD = 0.35), Digital Training and Development (M = 4.48, SD = 0.44), E-Performance Appraisal (M = 4.55, SD = 0.42), Employee Self-Service Systems (M = 4.37, SD = 0.91), and Digital Communication and Engagement (M = 4.07, SD = 0.79). The overall DHRMP score also indicates a significant difference between male (M = 3.91, SD = 0.55) and female employees (M = 4.43, SD = 0.45), with a t-value of 3.967 (p = 0.001). The findings suggest that female employees exhibit more favourable perceptions toward digital HR practices than their male counterparts. The study highlights the importance of adopting gender-sensitive strategies to enhance the effectiveness and acceptance of digital HR initiatives in the banking sector, thereby supporting employee engagement, operational efficiency, and organizational performance.
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DHAKAL, B. H., CHINNADURAI, P. & VELAUDHAM, C. (2026). Digital Human Resource Management Practices In Banking Sector: Gender Perspective. International Journal of Science, Strategic Management and Technology, 02(6). https://doi.org/10.55041/ijsmt.v2i6.033

DHAKAL, B., et al.. "Digital Human Resource Management Practices In Banking Sector: Gender Perspective." International Journal of Science, Strategic Management and Technology, vol. 02, no. 6, 2026, pp. . doi:https://doi.org/10.55041/ijsmt.v2i6.033.

DHAKAL, B.,P. CHINNADURAI, and C. VELAUDHAM. "Digital Human Resource Management Practices In Banking Sector: Gender Perspective." International Journal of Science, Strategic Management and Technology 02, no. 6 (2026). https://doi.org/https://doi.org/10.55041/ijsmt.v2i6.033.

References

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  3. Bondarouk, T., & Ruel, H. (2008). Electronic human resource management: Challenges in the digital era. The International Journal of Human Resource Management, 19(3), 505–514.

  4. Bondarouk, T., & Ruel, H. (2009). Electronic human resource management: Challenges in the digital era. The International Journal of Human Resource Management, 20(3), 505–514.

  5. Bondarouk, T., Harms, R., & Lepak, D. (2017). Does e-HRM lead to better HRM service? The International Journal of Human Resource Management, 28(9), 1332–1362.

  6. Cameron, R., Herrmann, A., & Nankervis, A. (2019). Artificial intelligence and digital transformation in human resource management. Asia Pacific Journal of Human Resources, 57(4), 489–507.

  7. Dayananda, H. H. R. N., & Raveenther, A. (2026). The impact of digital human resource practices on employee development in the banking sector in Sri Lanka. International Journal of Research and Innovation in Social Science, 10(14), 110–120.

  8. Dey, M. (2021). Green HRM and employee satisfaction in service organizations. International Journal of Human Resource Studies, 11(2), 45–59.

  9. Gender Digital Divide Studies. (2020). Closing the digital skills gender gap through education and workplace inclusion. Etic@net: Revista Científica Electrónica de Educación y Comunicación, 20(1), 1–18.

  10. Guo, Q., Chen, S., & Zeng, X. (2024). Digital finance, bargaining power and gender wage gap. Economics and Business Review, 12(2), 87–108.

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  12. Hariprabhu Dhakal, B., Chinnadurai, P., and Velaudham, C. (2025). Significance of Digital Human Resource Management Practices for Organizational Performance. EPRA International Journal of Economic and Business, 13 (10), 86-92.

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✓ All ethical standards met
This article has undergone plagiarism screening and double-blind peer review. Editorial policies have been followed. Authors retain copyright under CC BY-NC 4.0 license. The research complies with ethical standards and institutional guidelines.
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