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International Journal of Science, Strategic Management and Technology

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TRANSFORMING HEALTHCARE NGOS THROUGH EMERGING HUMAN RESOURCE PRACTICES: AN EMPIRICAL STUDY

AUTHORS:
Sowmya D.S
Mentor
Dr Cynthia Menezes
Affiliation
CBSMS

Bangalore University
CC BY 4.0 License:
This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Abstract
Healthcare non-governmental organizations (NGOs) play a pivotal role in delivering accessible, affordable, and community-oriented healthcare services, particularly to vulnerable and underserved populations. In an increasingly dynamic healthcare environment, these organizations must continuously strengthen their Human Resource (HR) systems to enhance employee capability, organizational adaptability, and service effectiveness. Emerging Human Resource practices have become critical strategic tools that facilitate organizational transformation by improving workforce quality, employee engagement, operational efficiency, and service delivery. Despite the growing significance of HR innovations, limited empirical evidence exists regarding their contribution to transforming healthcare NGOs, particularly in the Indian context.

The present study investigates the influence of emerging Human Resource practices on Organizational Transformation among healthcare NGOs in Bengaluru. The study specifically examines four major HR dimensions, namely Recruitment and Selection, Training and Development, Employee Engagement, and Work-Life Balance, and evaluates their contribution toward organizational transformation. A quantitative, descriptive, and analytical research design was adopted. For academic learning purposes, a simulated dataset comprising 179 healthcare professionals working in registered healthcare NGOs in Bengaluru was developed. Primary data were assumed to have been collected through a structured questionnaire using a five-point Likert scale ranging from Strongly Disagree (1) to Strongly Agree (5).

The simulated data were analyzed using descriptive statistics, reliability analysis, Exploratory Factor Analysis (EFA), Pearson correlation analysis, and multiple regression analysis. The simulated findings indicate that healthcare professionals demonstrate a relatively high level of awareness and positive perception of emerging HR practices. Training and Development and Employee Engagement recorded comparatively higher mean scores, indicating greater organizational emphasis on employee capability development and participation. Correlation analysis revealed statistically significant positive relationships between all emerging HR practices and Organizational Transformation. Multiple regression analysis further demonstrated that Training and Development and Employee Engagement exerted the strongest influence on Organizational Transformation, followed by Work-Life Balance and Recruitment and Selection. The regression model explained a substantial proportion of the variance in Organizational Transformation, suggesting that effective implementation of emerging HR practices contributes significantly to organizational development and sustainability.

The study emphasizes that healthcare NGOs should strategically invest in modern HR practices to enhance organizational adaptability, workforce commitment, service quality, and long-term sustainability. The findings provide valuable insights for healthcare administrators, HR managers, policy makers, and NGO leaders seeking to strengthen organizational performance through innovative Human Resource Management practices.

 
Keywords
Emerging Human Resource Practices Healthcare NGOs Organizational Transformation Recruitment and Selection Training and Development Employee Engagement Work-Life Balance.
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D.S, S. (2026). Transforming Healthcare NGOs Through Emerging Human Resource Practices: An Empirical Study. International Journal of Science, Strategic Management and Technology, 02(8), 1-9. https://doi.org/10.55041/ijsmt.v2i8.030

D.S, Sowmya. "Transforming Healthcare NGOs Through Emerging Human Resource Practices: An Empirical Study." International Journal of Science, Strategic Management and Technology, vol. 02, no. 8, 2026, pp. 1-9. doi:https://doi.org/10.55041/ijsmt.v2i8.030.

D.S, Sowmya. "Transforming Healthcare NGOs Through Emerging Human Resource Practices: An Empirical Study." International Journal of Science, Strategic Management and Technology 02, no. 8 (2026): 1-9. https://doi.org/https://doi.org/10.55041/ijsmt.v2i8.030.

References

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Ethics and Compliance
✓ All ethical standards met
This article has undergone plagiarism screening and double-blind peer review. Editorial policies have been followed. Authors retain copyright under CC BY-NC 4.0 license. The research complies with ethical standards and institutional guidelines.
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