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International Journal of Science, Strategic Management and Technology

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ISSN: 3108-1762 (Online)
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A STUDY ON EFFECTIVENESS OF DIGITAL ADVERTISING IN THE E-COMMERCE SECTOR

AUTHORS:
Kirti Saini
Mentor
Dr. Pallavi Bhardwaj
Affiliation
Bachelor of Commerce, Quantum University, Roorkee, Uttarakhand, India. Pincode-247667
CC BY 4.0 License:
This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Abstract

The rapid growth of the internet and digital technologies has significantly transformed the marketing landscape, particularly in the e-commerce sector. This study aims to examine the effectiveness of digital advertising in influencing consumer behaviour, brand awareness, and purchase decisions in online marketplaces. Digital advertising channels such as social media, search engines, email marketing, and display advertising have become essential tools for e-commerce businesses to reach and engage their target audiences.


The research adopts a descriptive and analytical approach, utilizing both primary and secondary data. Primary data is collected through structured questionnaires to understand consumer perceptions, while secondary data is gathered from journals, articles, and industry reports. The study evaluates key factors such as ad personalization, frequency, content quality, and platform relevance in determining advertising effectiveness.


Findings indicate that digital advertising plays a crucial role in enhancing customer engagement and driving online sales. Personalized and interactive advertisements are found to be more effective in capturing consumer attention and influencing buying behaviour. However, issues such as ad fatigue, privacy concerns, and excessive exposure may negatively impact consumer attitudes.


The study concludes that while digital advertising is a powerful tool in the e-commerce sector, its effectiveness depends on strategic implementation, consumer trust, and relevance of content. The research provides valuable insights for marketers to optimize their digital advertising strategies and improve return on investment.

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Saini, K. (2026). A Study on Effectiveness of Digital Advertising in the E-Commerce Sector. International Journal of Science, Strategic Management and Technology, 02(05). https://doi.org/10.55041/ijsmt.v2i5.433

Saini, Kirti. "A Study on Effectiveness of Digital Advertising in the E-Commerce Sector." International Journal of Science, Strategic Management and Technology, vol. 02, no. 05, 2026, pp. . doi:https://doi.org/10.55041/ijsmt.v2i5.433.

Saini, Kirti. "A Study on Effectiveness of Digital Advertising in the E-Commerce Sector." International Journal of Science, Strategic Management and Technology 02, no. 05 (2026). https://doi.org/https://doi.org/10.55041/ijsmt.v2i5.433.

References
1.Alalwan, A. A. (2023). The effect of social media advertising features on customer purchase intention in e-commerce. Information Development, 39(2), 321–334. https://doi.org/10.1177/02666669211048786

2.Chaffey, D., & Ellis-Chadwick, F. (2019). Digital marketing (7th ed.). Pearson Education.

3.Chandra, B., & Verma, R. (2023). Effectiveness of personalized digital advertising on consumer engagement in online shopping. International Journal of Professional Business Review, 8(4), 1–15.

4.Dwivedi, Y. K., Hughes, L., Baabdullah, A. M., Ribeiro-Navarrete, S., Giannakis, M., Al-Debei, M. M., Dennehy, D., Metri, B., Buhalis, D., Cheung, C. M. K., Conboy, K., Doyle, R., Dubey, R., Dutot, V., Felix, R., Goyal, D. P., Gustafsson, A., Hinsch, C., Jebabli, I., … Wang,

5.(2021). Setting the future of digital and social media marketing research: Perspectives and research propositions. International Journal of Information Management, 59, 102168. https://doi.org/10.1016/j.ijinfomgt.2020.102168

6.Etikan, I., Musa, S. A., & Alkassim, R. S. (2016). Comparison of convenience sampling and purposive sampling. American Journal of Theoretical and Applied Statistics, 5(1), 1–4. https://doi.org/10.11648/j.ajtas.20160501.11

7.Kotler, P., & Keller, K. L. (2016). Marketing management (15th ed.). Pearson Education.

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9.Kumar, V., & Gupta, S. (2022). Role of social media advertising in influencing online purchase intention among consumers. International Journal of Early Childhood Special Education, 14(3), 4975–4983.
Ethics and Compliance
✓ All ethical standards met
This article has undergone plagiarism screening and double-blind peer review. Editorial policies have been followed. Authors retain copyright under CC BY-NC 4.0 license. The research complies with ethical standards and institutional guidelines.
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