A STUDY ON SUPPLY CHAIN MANAGEMENT PRACTICES IN THE TRAVEL &HOSPITALITY SECTOR
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This study investigates the implementation, challenges, and performance outcomes of Supply Chain Management (SCM) practices within the travel and hospitality sector. While SCM is traditionally anchored in manufacturing, its application to the highly perishable, service-driven, and experience-based hospitality industry remains distinct and evolving.
This paper aims to identify the core dimensions of hospitality supply chains and evaluate their impact on operational efficiency and customer satisfaction.
A mixed-methods research design was deployed, combining a quantitative survey of hospitality managers (spanning hotels, resorts, and travel agencies) with qualitative insights from semi-structured interviews with industry procurement experts. Structural Equation Modeling (SEM) was utilized to analyze the relationships between SCM practices, digital integration, and firm performance.
The study is primarily focused on regional data, which may limit the generalizability of the findings across different global markets with varying digital infrastructures. Future research should explore the role of sustainable and green SCM practices across a broader geographical scope.
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K, B. M. (2026). A Study on Supply Chain Management Practices in the Travel &Hospitality Sector. International Journal of Science, Strategic Management and Technology, 02(05). https://doi.org/10.55041/ijsmt.v2i5.479
K, BALA. "A Study on Supply Chain Management Practices in the Travel &Hospitality Sector." International Journal of Science, Strategic Management and Technology, vol. 02, no. 05, 2026, pp. . doi:https://doi.org/10.55041/ijsmt.v2i5.479.
K, BALA. "A Study on Supply Chain Management Practices in the Travel &Hospitality Sector." International Journal of Science, Strategic Management and Technology 02, no. 05 (2026). https://doi.org/https://doi.org/10.55041/ijsmt.v2i5.479.
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