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International Journal of Science, Strategic Management and Technology

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ISSN: 3108-1762 (Online)
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AN EMPIRICAL STUDY ON WAREHOUSE OPERATIONS EFFICIENCY AND ITS IMPACT ON PRODUCTIVITY FROM AN EMPLOYEE PERSPECTIVE AT MAHINDRA LOGISTICS

AUTHORS:
R. Devendiran
Mentor
Dr. S. Bharathi
Affiliation
II MBA, Dhanalakshmi Srinivasan University, Tiruchirappalli, Tamil Nadu-621112
CC BY 4.0 License:
This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Abstract

This study examines warehouse operations efficiency and its impact on employee productivity at Mahindra Logistics Limited from an employee perspective. The research focuses on key operational factors such as inventory management, material handling, workflow design, technology adoption, and safety practices. Primary data were collected through structured questionnaires administered to warehouse employees, capturing their perceptions of operational effectiveness and productivity levels. The findings reveal that efficient warehouse processes, supported by proper training, automation, and clear communication, significantly enhance employee performance and reduce operational delays. Additionally, factors like workplace environment, workload balance, and managerial support play a crucial role in influencing productivity. The study highlights the importance of continuous process improvement and employee engagement in achieving operational excellence. It concludes that optimizing warehouse efficiency not only improves productivity but also contributes to overall organizational performance and competitiveness in the logistics sector.

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Devendiran, R. (2026). An Empirical Study on Warehouse Operations Efficiency and its Impact on Productivity from an Employee Perspective at Mahindra Logistics. International Journal of Science, Strategic Management and Technology, 02(05). https://doi.org/10.55041/ijsmt.v2i5.483

Devendiran, R.. "An Empirical Study on Warehouse Operations Efficiency and its Impact on Productivity from an Employee Perspective at Mahindra Logistics." International Journal of Science, Strategic Management and Technology, vol. 02, no. 05, 2026, pp. . doi:https://doi.org/10.55041/ijsmt.v2i5.483.

Devendiran, R.. "An Empirical Study on Warehouse Operations Efficiency and its Impact on Productivity from an Employee Perspective at Mahindra Logistics." International Journal of Science, Strategic Management and Technology 02, no. 05 (2026). https://doi.org/https://doi.org/10.55041/ijsmt.v2i5.483.

References
1.Ramesh, N., Vijayashankar, U., & Bharathi, S. (2026). Exploring the adoption gap of artificial intelligence in the hotel industry: An empirical study of Madurai City. Economic Sciences, 22(5S), 388–402.

2.Martin Christopher, Logistics and Supply Chain Management, Pearson Education, 2024.

3.Donald J. Bowersox and David J. Closs, Logistical Management: The Integrated Supply Chain Process, McGraw Hill Education, 2024.

4.Philippa B. Rushton, The Handbook of Logistics and Distribution Management, Kogan Page Publishers, 2024.

5.John T. Mentzer et al., “Defining Supply Chain Management,” Journal of Business Logistics, Vol. 23, Issue 2, 2023.

6.Bharathi, S., & Kumarpati, S. (2024). Hybrid work models and job satisfaction: A new era of employment. JSL, 44.

7.James R. Stock and Douglas M. Lambert, Strategic Logistics Management, McGraw Hill, 2023.

8.Council of Supply Chain Management Professionals, Warehouse Operations and Supply Chain Efficiency Report, 2024.

9.International Journal of Logistics Management, “Impact of Warehouse Efficiency on Employee Productivity,” Vol. 15, Issue 3, 2023.

10.Journal of Supply Chain Management, “Role of Technology in Warehouse Productivity,” Vol. 12, Issue 4, 2024.

 
Ethics and Compliance
✓ All ethical standards met
This article has undergone plagiarism screening and double-blind peer review. Editorial policies have been followed. Authors retain copyright under CC BY-NC 4.0 license. The research complies with ethical standards and institutional guidelines.
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