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International Journal of Science, Strategic Management and Technology

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ISSN: 3108-1762 (Online)
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EXAMINING THE USE OF SOCIAL COMMERCE AND DIRECT SELLING ON SOCIAL MEDIA BY ENTREPRENEURS AND ITS IMPACT ON REVENUE

AUTHORS:
Claire Korni
Mentor
Dr Richa Pandey
Affiliation
BBA, Sharda School of Business Studies (SSBS), Sharda University, Greater Noida, U.P., India
CC BY 4.0 License:
This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Abstract

In this regard, the booming development of social media has transformed conventional business models by enabling entrepreneurs to employ social commerce, and direct selling as new ways to connect with customers and earn money. This study examines how businesspeople utilize various social commerce capabilities-live selling, influencer collaboration, listing in social marketplaces and personal connection with customers- to improve the performance of the business. In this study, the extent to which direct selling via Instagram, Facebook, WhatsApp, and TikTok affect customer reach, customer conversion rates and total revenue generation is also studied. Based on the quantitative methodology supported with a structured survey, the research determines several major factors that can determine the success of the adoption of social commerce: the choice of the correct platform, the correct approach to the content, the interaction with customers, and the trust building mechanisms. It is hoped that this research will also yield evidence on the question whether social commerce is a feasible and sustainable entrepreneurial business model and also will offer valuable information to prospective entrepreneurs, small business owners and policymakers with interest in fostering digital entrepreneurship.

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Korni, C. (2026). Examining the use of Social Commerce and Direct Selling on Social Media by Entrepreneurs and its Impact on Revenue. International Journal of Science, Strategic Management and Technology, 02(04). https://doi.org/10.55041/ijsmt.v2i4.500

Korni, Claire. "Examining the use of Social Commerce and Direct Selling on Social Media by Entrepreneurs and its Impact on Revenue." International Journal of Science, Strategic Management and Technology, vol. 02, no. 04, 2026, pp. . doi:https://doi.org/10.55041/ijsmt.v2i4.500.

Korni, Claire. "Examining the use of Social Commerce and Direct Selling on Social Media by Entrepreneurs and its Impact on Revenue." International Journal of Science, Strategic Management and Technology 02, no. 04 (2026). https://doi.org/https://doi.org/10.55041/ijsmt.v2i4.500.

References
1.Akrirout, I. (2021). The impact of social media on e-commerce in retail industry. MAS Journal of Applied Sciences, 6(3), 642–650. http://dx.doi.org/10.52520/masjaps.96

2.Alam, F., Tao, M., Lahuerta-Otero, E., & Feifei, Z. (2022). Let’s buy with social commerce platforms through social media influencers: An Indian consumer perspective. Frontiers in Psychology, 13. https://doi.org/10.3389

3.Almaimouni, A., Houghton, L., & Sandhu, K. (2014). Impact of social influence on entrepreneurs to use e-commerce in Saudi Arabia. International Journal of Computer Science and Information Technologies (IJCSIT), 5(6), 7761–7772

4.Bandi, V., Singh, D., Ganesh, G., Tilak, T., & Akhil, A. (2025). Social commerce and social media: Investigating how social media platforms are being used for e-commerce activities. International Journal of Research Publication and Reviews, 6(2), 1333–1343.

5.Brahma, A., & Dutta, R. (2020). Role of social media and e-commerce for business entrepreneurship. International Journal of Scientific Research in Computer Science, Engineering and Information Technology, 6(6). https://doi.org/10.32628/CSEIT206559

6.Chhetri, K., Singh, S., Jain, S. S., Jain, R., Jain, S., Makhija, P., & Kukreja, M. (2023). A study on assessing the effectiveness of social media on businesses. International Journal of Creative Research Thoughts, 11(4)

7.Consoli, D. (2017). The use of social media and e-commerce: A winning strategy for small businesses. North Economic Review, 1(1)
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✓ All ethical standards met
This article has undergone plagiarism screening and double-blind peer review. Editorial policies have been followed. Authors retain copyright under CC BY-NC 4.0 license. The research complies with ethical standards and institutional guidelines.
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