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International Journal of Science, Strategic Management and Technology

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ISSN: 3108-1762 (Online)
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A STUDY ON THE FUTURE SCOPE OF ARTIFICIAL INTELLIGENCE IN DIGITAL MARKETING

AUTHORS:
Nitesh Thapa
Mentor
Dr. Nirmesh Sharma
Affiliation
Department of Business Studies Institution: Quantum University, Roorkee
CC BY 4.0 License:
This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Abstract

This research paper evaluates the operational integration, performance efficiencies, and primary structural implementation barriers of Artificial Intelligence (AI) within the contemporary digital marketing ecosystem. As corporate enterprises face unprecedented market saturation and fluctuating data compliance laws, legacy digital marketing methodologies fail to deliver consistent scalability. Adopting a mixed-methods research design utilizing purposive sampling (N = 60), this study gathers primary empirical data from digital marketing professionals alongside qualitative global corporate frameworks. The quantitative evaluation employs a Weighted Mean Score matrix on a 5-point Likert Scale to analyze key performance indicators such as Return on Ad Spend (ROAS) and Customer Acquisition Costs (CAC). The empirical findings indicate that while AI acts as a significant operational efficiency multiplier in automated workflow execution (Mean Score: 4.37) and algorithmic programmatic media buying (Mean Score: 4.20), it faces substantial friction points regarding independent creative autonomy (Mean Score: 3.07). The paper identifies technical talent deficits, data fragmentation silos, and high enterprise software licensing costs as primary organizational barriers. Ultimately, the study concludes that the future scope of AI over the next decade relies on the transition toward autonomous multi-modal marketing agents and privacy-first data handling systems, requiring comprehensive structural updates across marketing agencies and academic management curriculums.

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Thapa, N. (2026). A Study on the Future Scope of Artificial Intelligence in Digital Marketing. International Journal of Science, Strategic Management and Technology, 02(6). https://doi.org/10.55041/ijsmt.v2i6.091

Thapa, Nitesh. "A Study on the Future Scope of Artificial Intelligence in Digital Marketing." International Journal of Science, Strategic Management and Technology, vol. 02, no. 6, 2026, pp. . doi:https://doi.org/10.55041/ijsmt.v2i6.091.

Thapa, Nitesh. "A Study on the Future Scope of Artificial Intelligence in Digital Marketing." International Journal of Science, Strategic Management and Technology 02, no. 6 (2026). https://doi.org/https://doi.org/10.55041/ijsmt.v2i6.091.

References
1.Agrawal, , Gans, J., & Goldfarb, A. (2018). Prediction Machines: The Simple Economics of Artificial Intelligence. Harvard Business Press.

2.Chintagunta, , Naik, P. A., & Kalyanaram, G. (2016). Structural models of marketing. Marketing Science, 35(5), 693-706.

3.Davis, D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-340.

4.Gartner Research. (2025). Top Strategic Technology Trends in Digital Marketing Gartner IT Symposium.

5.Kotler, , & Keller, K. L. (2021). Marketing Management (16th ed.). Pearson Education.

6.McKinsey & (2024). The State of AI in Creative Agency Operations and Media Buying. McKinsey Global Institute.

7.Rogers, M. (2003). Diffusion of Innovations (5th ed.). Free Press.
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✓ All ethical standards met
This article has undergone plagiarism screening and double-blind peer review. Editorial policies have been followed. Authors retain copyright under CC BY-NC 4.0 license. The research complies with ethical standards and institutional guidelines.
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