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International Journal of Science, Strategic Management and Technology

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ISSN: 3108-1762 (Online)
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A STUDY ON THE IMPACT OF TRAINING AND DEVELOPMENT PRACTICES ON EMPLOYEE PERFORMANCE IN DIGITAL MARKETING AT HIREHAPPI, BENGALURU

AUTHORS:
M. ESWARI BALA
Mentor
S. MANJULA DEVI
Affiliation
 Department of Business Administration, Rathinam Technical Campus, Coimbatore.
CC BY 4.0 License:
This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Abstract

Training and development have become important practices in organizations because employees need continuous learning to perform effectively in the workplace. In the digital marketing industry, employees are expected to handle changing technologies, social media trends, SEO updates, content strategies, and online marketing tools regularly. Because of these rapid changes, companies focus more on employee training to improve work performance and efficiency.


The present study focuses on understanding the impact of training and development practices on employee performance in digital marketing companies with special reference to Hire Happi, Bengaluru. The study examines whether training programs help employees improve their skills, productivity, confidence, and work efficiency. Primary data was collected from 200 employees using a structured questionnaire. Secondary data was collected from books, journals, websites, and research articles related to human resource management and digital marketing. The study used percentage analysis, Chi-square analysis, and correlation analysis for interpreting the collected data. The findings show that employees believe training programs positively influence their job performance and help them improve technical knowledge and workplace efficiency. The study also reveals that employees are generally satisfied with training practices provided by their organizations. The research concludes that effective training and development programs improve employee performance and support organizational growth in digital marketing companies.

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BALA, M. E. (2026). A Study on the Impact of Training and Development Practices on Employee Performance in Digital Marketing at Hirehappi, Bengaluru. International Journal of Science, Strategic Management and Technology, 02(05). https://doi.org/10.55041/ijsmt.v2i5.427

BALA, M.. "A Study on the Impact of Training and Development Practices on Employee Performance in Digital Marketing at Hirehappi, Bengaluru." International Journal of Science, Strategic Management and Technology, vol. 02, no. 05, 2026, pp. . doi:https://doi.org/10.55041/ijsmt.v2i5.427.

BALA, M.. "A Study on the Impact of Training and Development Practices on Employee Performance in Digital Marketing at Hirehappi, Bengaluru." International Journal of Science, Strategic Management and Technology 02, no. 05 (2026). https://doi.org/https://doi.org/10.55041/ijsmt.v2i5.427.

References
1.Armstrong, M. (2022). Armstrong’s Handbook of Human Resource Management Practice. Kogan Page Publishers.

2.Dessler, (2022). Human Resource Management (17th ed.). Pearson Education.

3.Noe, R. A. (2023). Employee Training and Development (9th ed.). McGraw-Hill

4.Chaffey, D., & Ellis-Chadwick, F. (2022). Digital Marketing (8th ed.). Pearson

5.Kotler, P., & Keller, K. L. (2022). Marketing Management (16th ed.). Pearson

6.Garavan, T. N., McCarthy, , & Morley, M. (2022). “Training and Development in Modern Organizations.” European Journal of Training and Development, 46(3), 245–260.

7.Salas, , Reyes, D. L., & Woods, A. L. (2022). “The Importance of Employee Training and Development.” Psychological Science in the Public Interest, 23(2), 49–82.

8.Aguinis, H., & Kraiger, K. (2021). “Benefits of Training and Development for Employees and ” Annual Review of Organizational Psychology, 8, 451–474.

9.Jain, , & Sharma, P. (2023). “Impact of Training Programs on Employee Performance in Digital Organizations.” International Journal of Human Resource Studies, 13(1), 88–102.

10.Kumar, S., & Reddy, V. (2024). “Employee Skill Development and Organizational Performance in Digital Marketing Companies.” Journal of Business and Management Studies, 10(2), 55–67.
Ethics and Compliance
✓ All ethical standards met
This article has undergone plagiarism screening and double-blind peer review. Editorial policies have been followed. Authors retain copyright under CC BY-NC 4.0 license. The research complies with ethical standards and institutional guidelines.
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