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A STUDY ON COMMUNICATION EFFECTIVENESS IN ORGANIZATIONS WITH REFERENCE TO JIO TELECOMMUNICATION

AUTHORS:
PADIGELA SNIGDHA
Mentor
TAHIRUNNISA
Affiliation
Dept of MBA,

Malla Reddy Engineering College and Management Sciences, Medchal, Hyderabad – 501 401.
DOI: 10.55041/ijsmt.v2i8.020
CC BY 4.0 License:
This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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Abstract
Communication is a vital organizational process that facilitates the exchange of information, ideas, feedback, and instructions among employees and management. This study examines communication effectiveness in Jio Telecommunication by analysing communication channels, information flow, feedback mechanisms, leadership communication, teamwork, and employee engagement. A descriptive research design was adopted using primary and secondary data collected from 100 employees through a structured questionnaire. Pearson Correlation Analysis was used to examine the relationship between communication effectiveness and organizational performance. The findings indicate that effective communication significantly enhances employee coordination, teamwork, decision-making, productivity, organizational performance, and overall employee satisfaction.
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PUBLICATION DETAILS
Review Type:
Double-Blind Peer Review
License:
CC BY-NC 4.0
Volume/Issue:
Volume 02, Issue 8
Review Rounds:
2
Article Type:
Research Article
Publication Date:
Aug 07 2026
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SNIGDHA, P. (2026). A Study on Communication Effectiveness in Organizations with Reference to Jio Telecommunication. International Journal of Science, Strategic Management and Technology, 02(8), 1-9. https://doi.org/10.55041/ijsmt.v2i8.020

SNIGDHA, PADIGELA. "A Study on Communication Effectiveness in Organizations with Reference to Jio Telecommunication." International Journal of Science, Strategic Management and Technology, vol. 02, no. 8, 2026, pp. 1-9. doi:https://doi.org/10.55041/ijsmt.v2i8.020.

SNIGDHA, PADIGELA. "A Study on Communication Effectiveness in Organizations with Reference to Jio Telecommunication." International Journal of Science, Strategic Management and Technology 02, no. 8 (2026): 1-9. https://doi.org/https://doi.org/10.55041/ijsmt.v2i8.020.

References

  1. Barnard, C. I. (1938). The Functions of the Executive. Harvard University Press.

  2. Katz, D., & Kahn, R. L. (1966). The Social Psychology of Organizations. Wiley.

  3. Likert, R. (1967). The Human Organization: Its Management and Value. McGraw-Hill.

  4. Robbins, S. P., & Judge, T. A. (2023). Organizational Behavior (19th ed.). Pearson.

  5. Clampitt, P. G., & Downs, C. W. (1993). Employee perceptions of the relationship between communication and productivity. Journal of Business Communication, 30(1), 5–28.

  6. Tourish, D., & Hargie, O. (2004). Key Issues in Organizational Communication. Routledge.

Ethics and Compliance
✓ All ethical standards met
This article has undergone plagiarism screening and double-blind peer review. Editorial policies have been followed. Authors retain copyright under CC BY-NC 4.0 license. The research complies with ethical standards and institutional guidelines.
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