EMPLOYEE JOB SATISFACTION AND ITS IMPACT ON PATIENT CARE QUALITY
This study examines employee job satisfaction and its impact on patient care quality among healthcare employees. The healthcare sector depends heavily on skilled and motivated employees to deliver quality patient services. Employee satisfaction influences patient safety, communication, service quality, and organizational performance.
The study aims to analyse the level of job satisfaction among healthcare employees and identify factors affecting employee performance and patient care quality. Primary data were collected from 50 healthcare employees through a structured questionnaire.
Percentage analysis, correlation analysis, and regression analysis were used for data interpretation. The findings reveal that supportive management, career growth opportunities, work environment, and employee motivation significantly influence job satisfaction. The study concludes that improving employee satisfaction contributes to better patient care quality and healthcare service outcomes.
Prithiyanga.M, (2026). Employee Job Satisfaction and its Impact on Patient Care Quality. International Journal of Science, Strategic Management and Technology, 02(05). https://doi.org/10.55041/ijsmt.v2i5.533
Prithiyanga.M, . "Employee Job Satisfaction and its Impact on Patient Care Quality." International Journal of Science, Strategic Management and Technology, vol. 02, no. 05, 2026, pp. . doi:https://doi.org/10.55041/ijsmt.v2i5.533.
Prithiyanga.M, . "Employee Job Satisfaction and its Impact on Patient Care Quality." International Journal of Science, Strategic Management and Technology 02, no. 05 (2026). https://doi.org/https://doi.org/10.55041/ijsmt.v2i5.533.
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